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HomeMy WebLinkAboutResolution No. 2026-14 Adopting Transit System Safety Program Plan and Security Program Plan - March 3, 2026CITY OF AVENTURA RESOLUTION NO. 2026-14 A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF AVENTURA, FLORIDA, ADOPTING THE SYSTEM SAFETY PROGRAM PLAN (SSPP) AND THE SECURITY PROGRAM PLAN (SPP); AUTHORIZING THE CITY MANAGER TO TAKE ALL ACTIONS NECESSARY TO IMPLEMENT THIS RESOLUTION; PROVIDING FOR IMPLEMENTATION; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, in 2025 the City of Aventura became a recipient of Florida Department of Transportation (FDOT) grant funding in the amount of $877,316 to expand the City's on -demand transit service; and WHEREAS, Chapter 14-90, F.A.C., requires the adoption of a System Safety Program Plan (SSPP) and a Security Program Plan (SPP) as a condition of compliance; and WHEREAS, pursuant to Rule 14-90.010, Florida Administrative Code (F.A.C.), the City must attest to compliance with Chapter 14-90, F.A.C.; and WHEREAS, to fulfill these requirements and maintain eligibility for current and future FDOT grant programs, staff recommends that the City Commission adopt the SSPP and SPP plans NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF AVENTURA, FLORIDA: Section 1. Recitals. That each of the above -stated recitals are hereby adopted, confirmed, and incorporated herein. Section 2. Adoption. That the City Commission hereby adopts the System Safety Program Plan (SSPP) and the Security Program Plan (SPP) to fulfill FDOT grant requirements and maintain compliance and eligibility for funding. Section 3. Authorization. That the City Commission authorizes the City Manager to take all actions necessary to implement the intent of this Resolution. Section 4. Effective Date. This Resolution shall become effective immediately upon its adoption. The foregoing Resolution was offered by Vice Mayor Bloom, who moved its adoption. The motion was seconded by Commissioner Orlinsky, and upon being put to a vote, the vote was as follows: City of Aventura Resolution No. 2026-14 Commissioner Clifford B. Ain Yes Commissioner Gustavo Blachman Yes Commissioner Rachel S. Friedland Yes Commissioner Paul A. Kruss Yes Commissioner Cindy Orlinsky Yes Vice Mayor Amit Bloom Yes Mayor Howard S. Weinberg Yes PASSED AND ADOPTED this V day of March, 2026. 14,�,� 141,6�h H WARD S. WEINBERG, ES MAYOR ATTEST: ELLISA L. HORVA , MMC CITY CLERK APPROVED AS TO LEGAL SUFFICIENCY: ROBERT MEYERS CITY ATTORNEY WEISS SEROTA HELFMAN COLE + BIERMAN, P.L. Page 2 of 2 Transit System Safety and Program Plan (SSPP) Last Adopted: March 3, 2026 City of Aventura 19200 West Country Club Drive Aventura, FL 33180 SSPP Document Activity Log Date Activity (Review/Update/Addendum/ Adoption/Distribution) Concerned Person (Signature) Remarks City of Aventura Transit System Safety and Program Plan (SSPP) Table of Contents 1. Management Safety Commitment and Policy Statement..........................................................5 2. System Safety Goals and SSPP...............................................................................................6 2.1. SSPP Control and Update Procedures...............................................................................7 3. Hazard and Security Plan(HSP)...............................................................................................8 4. System Description...................................................................................................................9 5. Organization Structure and System Safety Responsibilities...................................................10 5.1. City of Aventura Organization Chart.................................................................................10 5.2. City of Aventura System Safety Responsibilities by Position............................................11 5.3. System Safety Responsibilities of Contract Service Operator(s)......................................12 6. Qualification and Selection of Drivers.....................................................................................14 7. Driver Safety Training and Testing..........................................................................................16 7.1. Initial Driver Training and Testing.....................................................................................16 7.2. On-Going/Refresher Training and Testing........................................................................17 7.3. Remedial Training and Testing.........................................................................................17 7.4. NIMS Training...................................................................................................................17 8. Records Management.............................................................................................................18 9. Drug and Alcohol Program......................................................................................................19 10. Vehicle Maintenance Program.............................................................................................20 10.1. Daily Vehicle Inspections(DVI).....................................................................................21 10.2. Preventive Maintenance................................................................................................22 10.3. Bus Safety Inspections..................................................................................................23 11. Safety Data Acquisition & Analysis...................................................................................... 24 12. Hazard Identification and Resolution...................................................................................25 12.1. Hazard Identification......................................................................................................26 12.2. Hazard Categorization...................................................................................................26 12.3. Hazard Resolution.........................................................................................................26 13. Event Investigation..............................................................................................................27 14. Medical Exams for Bus Transit System Drivers...................................................................28 15. Operating and Driving Requirements...................................................................................29 15.1. Wireless Communication...............................................................................................32 16. Vehicle Equipment Standards & Procurement Criteria........................................................ 34 17. Internal and External Safety Audits......................................................................................38 18. Certification.......................................................................................................................... 39 City of Aventura Transit System Safety and Program Plan (SSPP) 3 19. Appendices..........................................................................................................................40 City of Aventura Transit System Safety and Program Plan (SSPP) 1. Management Safety Commitment and Policy Statement 14-90.004 (1) Each bus transit system shall develop and adopt an SSPP that complies with or exceeds the established safety standards set forth in this rule chapter. The City of Aventura is committed to providing safe, secure, clean, reliable, and efficient transportation services to members of the community. This policy statement serves to express the City's commitment to and involvement in providing and maintaining a safe and secure transit system. Section 341.041, Florida Statutes (F.S.); Section 334.044(2), F.S.; and Section 341.061(2)(a), F.S., requires the establishment of minimum equipment and operational safety standards for all governmentally owned bus transit systems; privately owned or operated bus transit systems operating in this state which are financed wholly or partly by state funds; all bus transit systems created pursuant to Chapter 427, F.S.; and all privately owned or operated bus transit systems under contract with any of the aforementioned systems. Safety standards for bus transit systems are provided by Rule Chapter 14-90, Florida Administrative Code (F.A.C.), hereinafter referred to as Rule 14-90. Bus transit systems are required to develop, adopt, and comply with a System Safety Program Plan (SSPP), which meets or exceeds, the established safety standards set forth in Rule 14-90. In the interest of safety and security, and in order to comply with the statutory requirements, The City of Aventura has developed and adopted this System Safety Program Plan (SSPP) that complies with established safety standards set forth in Rule 14-90. The SSPP is intended to document all policies, functions, responsibilities, etc. of the agency necessary to achieve a high degree of system safety and applies to all areas of the transportation system, including procurement, administration, operations, and maintenance. The City of Aventura staff is responsible for maintaining a coordinated safety system in order to identify and prevent unsafe acts and conditions that present a potential danger or threat to public safety. The City has responsibility for maintaining and implementing the SSPP and complying with the policies, procedures, and standards included in this document. All departments, personnel, and contract service operators are charged with the responsibility of adhering to this SSPP. Any violation of safety and security practices is subject to appropriate administrative action. The City Manager is ultimately responsible for enforcing the SSPP and maintaining a safe and secure system. Bryan Pegues City Manager Date City of Aventura Transit System Safety and Program Plan (SSPP) 5 2. System Safety Goals and SSPP According to 14-90.002(19), "System Safety Program Plan" or "SSPP" means a document developed and adopted by the bus transit system detailing its policies, objectives, responsibilities, and procedures against injuries or damage. 14-90.004(1)(a) specifies the safety elements and requirements that must be addressed by the SSPP. The City of Aventura has established the following goals for the system safety program: • Achieve a high standard of system safety in all areas of the transportation system • Develop and implement a comprehensive, systematic, and coordinated program to identify, assess, and control all safety hazards • Develop and maintain a high level of safety awareness among all employees through pre- employment screening and systematic training and testing programs • Establish safety standards for contract service operators and ensure compliance • Ensure that system safety is integrated with daily operations through operational standards and procedures, vehicle maintenance, inspections, record keeping, audits, quality assurance and quality control • Ensure that all vehicles and equipment operated by the agency meet established safety standards • Maintain a formal process for event investigation, emergency preparedness and response, and handling security threats • Ensure a drug free workplace • Comply with all regulatory requirements. The purpose of this SSPP document is to: • Establish and document system safety policies and procedures in compliance with Rule 14-90 • Establish a coordinated and documented process to implement the SSPP during the operations of the system in order to achieve system safety goals • Identify and delegate safety functions and responsibilities to units and personnel within the organization and contract service operators • Facilitate internal and external safety audits to identify, track, and resolve safety program deficiencies. In accordance with Rule 14-90 (included in Appendix A), the SSPP addresses the following safety elements and requirements: • Safety policies and responsibilities • Vehicle and equipment standards and procurement criteria • Operational standards and procedures • Driver and employee selection • Driving requirements • Driver and employee training • Vehicle maintenance • Investigations of events • Hazard identification and resolution City of Aventura Transit System Safety and Program Plan (SSPP) 6 • Equipment for transporting wheelchairs • Safety data acquisition and analysis • Wireless communication plan and procedure • Safety standards for private contract bus transit system(s) that provide(s) continuous or recurring transportation services for compensation as a result of a contractual agreement with The City of Aventura. 2.1. SSPP Control and Update Procedures According to 14-90.010, each bus transit system shall annually submit a safety and security certification to the Department. One of the requirements that the certification shall attest is that the SSPP has been reviewed to ensure that the document is up to date. The City of Aventura administration will review the SSPP annually, update the document as necessary, and implement the changes within a timeframe that will allow the agency to timely submit the annual self -certification of compliance to the Florida Department of Transportation (FDOT). The annual review of the SSPP will be conducted as part of an internal audit beginning October 1st of each calendar year and ending prior to the end of the same calendar year. Necessary updates outside the annual update window will be handled as SSPP addendums which will be incorporated in the body of the SSPP during subsequent annual update. All proposed changes will be documented by the management as proposed SSPP addendums and distributed to all affected parties including employees and contract service operators. All parties must comment within two weeks of the issuance of the proposed changes unless otherwise specified. Following the approval of any modifications to the SSPP by The City Manager, staff will distribute the SSPP addendum to all affected parties, with a cover memo highlighting the changes. All parties receiving the updates are required to sign for its receipt and acknowledge their responsibility in implementing the changes. Staff will document and retain the proof of SSPP receipt by all employees during initial hire and subsequent updates. The City Commission will adopt the SSPP annually following the internal audit and a copy of the adopted SSPP will be distributed to all employees and contract service providers. A copy of the adopted SSPP will also be forwarded to the FDOT District Office. Document reviews of the SSPP by the local agency, any subsequent updates, addendums, adoption, and distribution activities will be documented in the SSPP Document Activity Log included in this document. City of Aventura Transit System Safety and Program Plan (SSPP) 7 3. Hazard and Security Plan (HSP) 14-90.004(2) Each bus transit system shall develop and adopt an SPP that meets or exceeds the security requirements set forth in this rule chapter. The SPP shall be adopted separately from the SSPP. In accordance with Rule 14-90, The City of Aventura has adopted, and implemented a Hazard and Security Plan (HSP), often referred to as the Security Program Plan (SPP), which covers the hazard and security portion of the system safety program. The HSP contains information about prevention, mitigation, preparedness, response, recovery, and associated organizational responsibilities. The purpose of the HSP/SPP is to specify: • Actions required of employees on a daily, weekly, monthly, and annual basis to prevent or reduce the likelihood of security and emergency events from occurring, and to mitigate the effects of those events that do occur • Measures needed to prepare for incidents occurring within the transportation system and in the surrounding community • Agency procedures that should be established to respond to security hazards and emergencies that affect the system and its customers • Formal processes to recover from routine security events or major emergencies • Roles, responsibilities, and interagency coordination required to respond to a disaster or security event. The HSP/SPP addresses the following hazard and security elements and requirements: • Security policies, goals, and objectives • Organization, roles, and responsibilities • Emergency management processes and procedures for mitigation, preparedness, response, and recovery • Procedures for investigation of events described under subsection 14-90.004(5), F.A.C. • Procedures for the establishment of interfaces with emergency response organizations • Procedures for interagency coordination with local law enforcement jurisdictions • Employee security and threat awareness training programs • Security data acquisition and analysis • Emergency preparedness drills and exercises • Requirements for private contract transit providers that engage in continuous or recurring transportation services for compensation as a result of a contractual agreement with the bus transit system. • Procedures for SPP maintenance and distribution. The HSP/SPP has been adopted separately from the SSPP. Bus transit systems are prohibited by Section 119.071(3)(2), Florida Statutes, from publicly disclosing the SPP, as applicable under any circumstance. The document is maintained in a secure location by the management and access to the document is restricted to select agency personnel and appropriate FDOT personnel exercising oversight in this area. On -site access to the HSP/SPP is granted to regulatory authorities (FDOT, FTA, etc.) on as -needed basis. Select portions of the HSP/SPP may be shared with employees depending on their job responsibilities. City of Aventura Transit System Safety and Program Plan (SSPP) 8 4. System Description FDOT, (or its contractor), is required through its Bus Transit System Safety Program (Topic # 725-030-009-i) to document system description during safety and security inspections and reviews. By electing to include your system description in the SSPP, this information would then be readily accessible to FDOT to facilitate future reviews. Fixed Route Transit: No. of Routes: 3 No. of Buses: 3 Operated by: Contract Service Operator (CSO, Beefree, LLC) Maintained by: Contract Service Operator (CSO, Beefree, LLC) Maintenance Location: CSO Site On -Demand Transit: No. of Routes: N/A No. of Vehicles: 12 Operated by: Contract Service Operator (CSO, Beefree, LLC) Maintained by: Contract Service Operator (CSO, Beefree, LLC) Maintenance Location: CSO Site City of Aventura Transit System Safety and Program Plan (SSPP) 9 5. Organization Structure and System Safety Responsibilities According to 14-90.004, the SSPP must address safety system responsibilities as one of the safety elements. The City Manager has the overall responsibility of safe and secure operations of The City of Aventura and contract service operators. Each employee is required to carry out specific system safety responsibilities, depending on his/her position, in compliance with the SSPP. The organization information provided below describes each position and the reporting structure, the table in the following page shows system safety responsibilities of each position. 5.1. City of Aventura Organization Chart Position 1 Bryan Pegues City Manager Position 2 Jake Ozyman Public Works/Transportation Director Position 3 Krystal Melendez Maintenance Supervisor Position 4 Jason Spiegel CSO Administration and Management Position 5 Freddy Frique CSO Maintenance Manager Position 6 Position 7 Position 8 CSO Mechanic CSO Driver CSO Dispatcher City of Aventura Transit System Safety and Program Plan (SSPP) 10 5.2. City of Aventura System Safety Responsibilities by Position City of Aventura Responsibility by Contract Service Position Operator Responsibility System Safety Task Frequency by Position Position Position Position Position Position 1 2 3 4 5 Oversee and assure SSPP and HSP/SPP Daily X X X X compliance Random inspections of Departments for safety Quarterly/ As compliance (pre -trip inspections, driver files, X maintenance records, etc.)needed SSPP and HSP/SPP review, maintenance, and Annual/ As X X distribution needed Infra -agency coordination and safety meetings Monthly X X Inter -agency coordination (FDOT, law enforcement, As needed X X emergency response organizations, etc. Facility inspection Monthly X X Employee safety training and testing and record Initial hire/ X X keeping Quarter) Drug free workplace (policy maintenance, employee Initial hire/ X X training and testing, etc.) Quarter) Driver license validity check and record maintenance Initial hire/ Quarter) X X Administrative/Human Resource safety actions As needed X X X On an Safety and security data acquisition and analysis ongoing X X X basis Medical examination of drivers and record keeping Initial hire/ biennium X X X Vehicle and equipment procurement As needed X X Pre -trip inspections and record keeping Daily X X X Vehicle maintenance and record keeping Daily X X X X Annual safety inspections and record keeping Annual X X X X Event investigation and record keeping As needed X X X Investigate safety complaints As needed X X X Pre -employment screening Initial hire X X Employee time recording and maintenance Daily X Internal safety audits Annual/As X X X X needed Facilitate external safety audits As needed X X Records maintenance, retention, and distribution Daily/As needed X X X X Contractor safety and security compliance oversight Daily X X Hazard identification and resolution Daily X X X X Compliance with SSPP Daily X X X X Self -certification of safety compliance Annual X X X X City of Aventura Transit System Safety and Program Plan (SSPP) 5.3. System Safety Responsibilities of Contract Service Operator(s) 14-90.004 requires establishing safety and security requirements for private contract service providers that provide continuous or recurring transportation services for compensation as a result of a contractual agreement with the bus transit system. The Rule also requires monitoring and assurance that each private contract transit provider complies with established safety and security requirements during the term of the contract. In the event that transit service is contracted or subcontracted through private service operators, the local transit agency must respond to these requirements. Agencies not currently contracting with private providers may wish however to consider incorporating this section in their SSPP for future provisions. The City of Aventura requires all contract service operators to fully comply with the established safety standards set forth in Rule 14-90. Contract operators have the option to either adopt and implement the SSPP and HSP/SPP of The City of Aventura, or develop, adopt, and implement their own program plans, but must ensure compliance with Rule 14-90. If the contract service operator opts to develop their own SSPP and HSP/SPP, the program plans must be reviewed and approved by The City of Aventura prior to initiation of service. In addition, each contractor/subcontractor shall submit a safety and security certification to The City of Aventura no later than January 31, annually for the prior calendar year period. The certification shall attest to the following: • The adoption of an SSPP and an HSP/SPP in accordance with established standards set forth in Rule 14-90. • Compliance with its adopted SSPP and HSP/SPP. • Performance of safety inspections on all buses operated by the system in accordance with Rule 14-90. • Reviews of the SSPP and HSP/SPP have been conducted to ensure they are up to date. The certification shall include: • The name and address of the contractor/subcontractor, and the name and address of the entity(ies) who performed bus safety inspections and security assessments during the prior calendar year, if different from that of the contractor/subcontractor. • A statement signed by an officer or person directly responsible for management of the contractor/subcontractor attesting to compliance with Rule 14-90. Contractors/subcontractors are subject to audits and inspections on an announced or unannounced basis at the discretion of The City of Aventura, or its contractor, will conduct safety and security reviews of contract operators, at least once every three years, to ascertain compliance with the provisions of Rule 14-90. The City of Aventura will prepare and submit a report of the audit to the affected contract operator within 30 business days of completion of the review containing the following: • Identification of the findings, including a detailed description of any deficiency. • Required corrective action and a schedule for implementation of the corrective action to be taken for each deficiency. • Any required suspension of bus transit system service should The City of Aventura determine the continued operation of the service, or a portion thereof, poses an immediate danger to public safety. City of Aventura Transit System Safety and Program Plan (SSPP) 12 If the contract operator fails to correct specific deficiency(ies) in accordance with Rule 14-90 and the established implementation schedule, The City of Aventura will notify the MOT District Office and initiate actions to dismiss the contract. City of Aventura Transit System Safety and Program Plan (SSPP) 13 6. Qualification and Selection of Drivers 14-90.004(3) requires bus transit systems establish criteria and procedures for the selection, qualification, and training of all drivers. The criteria shall include the following: (a) Driver qualifications and background checks meeting minimum hiring standards. (b) Driving and criminal background checks for all new drivers. (c) Verification and documentation of valid driver licenses for all employees who drive buses. (d) Training and testing to demonstrate and ensure adequate skills and capabilities to safely operate each type of bus or bus combination before driving on a street or highway unsupervised. (e) Bus transit systems shall provide written operational and safety procedures to all bus drivers before driving on streets or highways unsupervised. (f) The provisions in paragraphs (d) and (e), above, shall not apply to personnel licensed and authorized by the bus transit system to drive, move, or road test a bus in order to perform repairs or maintenance services when it has been determined that such temporary operation does not create unsafe operating conditions or create a hazard to public safety. (g) Bus transit systems shall maintain the following records for at least four years: 1. Records of bus driver background checks and qualifications. 2. Detailed descriptions of training administered and completed by each bus driver. 3. A record of each bus driver's duty status which shall include total days worked, on -duty hours, driving hours, and time of reporting on and off duty each day. (h) Each bus transit system shall establish a drug -free workplace policy statement in accordance with 49 C.F.R. Part 32 and a substance abuse management and testing program in accordance with 49 C.F.R. Parts 40 and 655, October 1, 2009, hereby incorporated by reference. (i) Bus transit systems shall require that drivers write and submit a daily bus inspection report pursuant to Rule 14-90.006, F.A.C. The City of Aventura is responsible for providing monitoring and oversight to ensure that the following minimum standards are met by the contract service operator when hiring new drivers. Must possess a valid Florida driving license of appropriate class Criminal background check (with local law enforcement and the Florida Department of Law Enforcement) and driving records check including, but not limited to, the following items: o Driving records o Instant Social Security Number validations o Instant identification of applicant's county of residence for the past seven years o County felony criminal history checks for up to three counties per applicant and other criminal records checks o Education verification o Employment reference checks o Personal reference check o Workers' Compensation claims • Complete employment application. • Successful completion of pre -employment physical including an eye examination and drug screening test. • Signed acknowledgement of receipt and agreement to comply with drug -free workplace policy. • Signed acknowledgment of receipt and agreement to comply with SSPP. • Successful completion of required orientation, training and testing to demonstrate and ensure adequate skills and capabilities to safely operate each type of bus or bus combination before driving on a street or highway unsupervised. City of Aventura Transit System Safety and Program Plan (SSPP) 14 • Signed acknowledgment of receipt and compliance with the following written operational and safety procedures before driving on a street or highway unsupervised. o Communication and handling of unsafe conditions, security threats, and emergencies. o Familiarization and operation of safety and emergency equipment, wheelchair lift equipment, and restraining devices. o Application and compliance with all applicable federal and state laws, rules and regulations. • Drivers are required to write and submit a daily bus inspection report pursuant to Rule 14-90.006, F.A.C. • Personnel licensed and authorized by the bus transit system to drive, move, or road test a bus in order to perform repairs or maintenance services when it has been determined that such temporary operation does not create unsafe operating conditions or create a hazard to public safety are not bound to the following two provisions: o Training and testing to demonstrate and ensure adequate skills and capabilities to safely operate each type of bus or bus combination before driving on a street or highway unsupervised. o Bus transit systems shall provide written operational and safety procedures to all bus drivers before driving on streets or highways unsupervised. Noncompliance with any regulatory or agency specific requirement may result in an employee administrative action up to and including suspension or termination of employment. It is the policy of The City of Aventura to screen applicants to eliminate those that pose a safety or security threat to the agency or who would not be capable of carrying out agency safety and security policies. City of Aventura Transit System Safety and Program Plan (SSPP) 15 7. Driver Safety Training and Testing 14-90.004(3) establishes driver training and testing requirements to demonstrate and ensure adequate skills and capabilities to safely operate each type of bus or bus combination before driving on a street or highway unsupervised. All employees and drivers of The City of Aventura and all Contract Service Providers are required to complete all training and testing requirements to demonstrate and ensure adequate skills and capabilities to safely operate each type of bus or bus combination before driving on a street or highway unsupervised. The Maintenance Supervisor is responsible for monitoring and documenting all training and testing activities utilizing a certification process. Noncompliance with any regulatory or agency specific guideline or requirement may result in suspension or termination of employment. This section of the SSPP discusses the training and testing programs to be administered by the Contract Service Operator and monitored by The City of Aventura Maintenance Supervisor. 7.1. Initial Driver Training and Testing Upon hire and prior to being placed into road service, all drivers are required to complete Computer Based training and testing in the following areas: 1. Bus transit system safety and operational policies and procedures. 2. Operational bus and equipment inspections. 3. Bus equipment familiarization. 4. Basic operations and maneuvering. 5. Boarding and alighting passengers. 6. Operation of wheelchair lift and other special equipment. 7. Defensive driving. 8. Passenger assistance and securement. 9. Handling of emergencies and security threats. 10. Security and threat awareness. 11. Driving conditions. As part of the driver training program, specific procedures have been incorporated within computer training Module 4 (Basic operations and maneuvering) to instruct the driver on how to safely approach and depart from a transit bus stop to avoid contact with pedestrians and other hazards. In addition, new drivers are required to successfully undergo a road test with an experienced driver. A new -hire check -off list must be completed to ensure the employee has received all required 14-90 training and information before being authorized for over -the -road service. After successful completion of each training and testing module, the Contract Service Operator is required to document and record the satisfactory completion of the employee's training and submit to the Maintenance Supervisor. Certificates of completion will be maintained in the driver files for a minimum of 4 years. All newly hired employees are also provided instructional training by the Contract Service Operator which is monitored by the Maintenance Supervisor per agency's HSP/SPP. Drivers are given instruction in The City of Aventura rules and standard operating procedures in the following areas: • General rules: General rules of the agency including employee conduct codes City of Aventura Transit System Safety and Program Plan (SSPP) 16 • Personal appearance and conduct: Covers uniforms, grooming, and employee conduct. • Customer service: Covers expectations of employees when dealing with the public; includes instruction on how and to whom to report security incidents, and types of individuals or situations to be aware of and report. • Traffic laws: Covers applicable traffic -related laws and regulations, drug and alcohol testing, and drug and alcohol use restrictions. • Americans with Disabilities Act requirements: Provides instruction in complying with ADA requirements and providing service to disabled patrons. • Radio procedures: Provides instruction on radio procedure for both routine and emergency radio traffic. Includes instruction on reporting crimes, suspicious acts, and potentially hazardous situations. • Report writing: Provides instruction on report writing, and reporting requirements. • Substance abuse policy: Implements a drug and alcohol testing program. • Occupational Safety and Health Administration (OSHA) standards: Covers blood borne pathogens and other occupational exposure to health hazards. The Maintenance Supervisor will oversee the CSO in developing and maintaining a Training Manual for new hire training and testing of employees as part of the Safety Training Program. The manual will contain training course content, curriculum, lesson plans, testing requirements, etc. All training and testing activities will also be adequately documented by the Maintenance Supervisor. 7.2. On-Going/Refresher Training and Testing The Maintenance Supervisor will oversee the CSO in developing and maintaining a Training Manual for on -going and refresher training and testing of employees. The manual will contain training course content, curriculum, lesson plans, testing requirements, etc. On-going/refresher training and testing sessions will be conducted as necessary to remain compliant with Rule 14-90. The drivers are required to attend training and testing in all areas specified by Rule 14-90 at least once every three years. All training and testing activities are to be recorded and retained in files for a minimum of four years. 7.3. Remedial Training and Testing The Contract Service Operator will employ remedial training for drivers who have been involved in a serious collision or have developed unsafe driving behavior or other driving problems. Other causes for remedial training may include persistent customer complaints, supervisor recommendations, or a result of ongoing evaluations. Depending on the circumstances, the Maintenance Supervisor will determine the appropriate remedial training and testing, the results of which will also be documented and retained in files. 7.4. NIMS Training The National Incident Management System (NIMS) provides a consistent nationwide template to enable all government, private -sector, and nongovernmental organizations to work together during domestic incidents (http-//www.fema.gov/emergency/nims/). The NIMS system requires that transit agencies comply with a number of specific activities to ensure personnel who will be conducting activities in response to emergencies use the standard Incident Command System (ICS). The City of Aventura HSP/SPP requires that management and staff take available NIMS training to understand this requirement and to coordinate regularly with outside organizations to prepare for coordinated responses to incidents. In addition, all employees will be provided security training and City of Aventura Transit System Safety and Program Plan (SSPP) 17 drills every six months to ensure they are familiar with emergency policies. All training and testing activities will also be recorded and retained in files. 8. Records Management City of Aventura Transit System Safety and Program Plan (SSPP) 18 14-90 requires that system safety documents be maintained and retained by the agency for at least four years. Records of daily bus inspections and any corrective action documentation must be retained by the agency for a minimum of two weeks. The Maintenance Supervisor is responsible for implementing a record management program that includes maintenance, retention, distribution, and safe disposal of all safety and security records of the agency in compliance with state and federal regulations. All safety and security documents of the agency (SSPP, HSP/SPP, etc.) will be periodically revised, as needed, to ensure that they are up to date. Revisions and updates will be communicated with employees, contractors, and regulatory agencies as they occur or as deemed necessary by the management, depending on the nature of the revision or update. The HSP/SPP is considered a confidential document and will be retained in a secure location by management. The City of Aventura will maintain and retain the following records for at least four years: • Records of bus driver background checks and qualifications • Detailed descriptions of training administered and completed by each bus driver • A record of each bus driver's duty status which will include total days worked, on -duty hours, driving hours, and time of reporting on and off duty each day • Event investigation reports, corrective action plans, and related supporting documentation • Records of preventive maintenance, regular maintenance, inspections, lubrication, and repairs performed for each bus • Records of annual safety inspections and documentation of any required corrective actions • Completed and signed medical examination reports for each bus driver In addition, the Contract Service Operator will retain records of daily bus inspections and any corrective action documentation for a minimum of two weeks. An organized paper and electronic filing system will be maintained by the agency, adequately backed up to prevent potential loss of information. All sensitive personnel records will be protected from public access. When ready for disposal, both paper and electronic data will be disposed of in a secure manner ensuring that critical information is protected. 9. Drug and Alcohol Program City of Aventura Transit System Safety and Program Plan (SSPP) 19 According to 14-90.004, each bus transit system shall establish a drug -free workplace policy statement in accordance with 49 C.F.R. Part 32 and a substance abuse management and testing program in accordance with 49 C.F.R. Parts 40 and 655, October 1, 2009. The City of Aventura has established a Zero Tolerance Substance Abuse Policy Statement in accordance with 49 C.F.R. Part 32 and a substance abuse management and testing program in accordance with 49 C.F.R. Parts 40 and 655, October 1, 2009, a copy of which is included in Appendix B. The Substance Abuse Program Manager is responsible for ensuring the implementation of a drug and alcohol testing program for all safety -sensitive employees as identified and described within the subject policy. The intent of the policy is to: • Assure that employees are not impaired in their ability to perform assigned duties in a safe, productive, and healthy manner; and • Create a workplace environment free from the adverse effects of drug and alcohol abuse or misuse; and • Prohibit the unlawful manufacture, distribution, dispensing, possession, or use of controlled substances; and • Encourage employees to seek professional assistance when substance abuse adversely affects their ability to perform their assigned duties. Violation of this substance abuse policy is subject to disciplinary actions. 10. Vehicle Maintenance Program City of Aventura Transit System Safety and Program Plan (SSPP) 20 14-90.004 (4) Bus transit systems shall establish a maintenance plan and procedures for preventative and routine maintenance for all buses operated. The maintenance plan and procedures shall assure that: (a) All buses operated, and all parts and accessories on such buses, including those specified in Rule 14- 90.007, F.A.C., and any additional parts and accessories which may affect safety of operation, including frame and frame assemblies, suspension systems, axles and attaching parts, wheels and rims, and steering systems, are regularly and systematically inspected, maintained, and lubricated to standards that meet or exceed the bus manufacturer's recommendations and requirements. (b) A recording and tracking system is established for the types of inspections, maintenance, and lubrication intervals documenting the date or mileage when these services are due. Required maintenance inspections shall be more comprehensive than daily inspections performed by the driver. (c) Proper preventive maintenance is performed when a bus is assigned away from the system's regular maintenance facility or when maintenance services are performed under contract. (d) Records are maintained and provide written documentation of preventive maintenance, regular maintenance, inspections, lubrication, and repairs performed for each bus under their control. Such records shall be maintained by the bus transit system for at least four years and, at a minimum, provide the following information: 1. Identification of the bus, the make, model, and license number, or other means of positive identification and ownership. 2. Date, mileage, description, and each type of inspection, maintenance, lubrication, or repair performed. 3. If not owned by the bus transit system, the name of any person furnishing a bus. 4. The name and address of any entity or contractor performing an inspection, maintenance, lubrication, or repair. The function of the maintenance plan is to provide a consistent systematic program to properly maintain and service vehicles to meet or exceed the manufacturer's recommended maintenance schedule. The contract service operator vehicle maintenance program will ensure that all buses operated, and all parts and accessories on such buses, including those specified in Rule 14-90.007, F.A.C., and any additional parts and accessories which may affect safety of operation, including frame and frame assemblies, suspension systems, axles and attaching parts, wheels and rims, and steering systems, are regularly and systematically inspected, maintained, and lubricated to standards that meet or exceed the bus manufacturer's recommendations and requirements. The Maintenance Supervisor is responsible for ensuring that a Maintenance Plan consistent with 14-90 has been developed and implemented by the CSO and that all vehicles operated are regularly and systematically inspected, maintained, and lubricated according to the agency's Maintenance Plan and Preventative Maintenance Guidelines (included in Appendix C and Appendix D, respectively). 10.1. Daily Vehicle Inspections (DVI) Drivers are required to perform daily vehicle inspections prior to operating the assigned vehicle, during routes, and after all route schedules are completed. The pre -trip inspection includes an inspection of the following parts and devices to ascertain that they are in safe condition and in good working order: • Service brakes • Parking brakes • Tires and wheels • Steering • Horn • Lighting devices • Windshield wipers • Rear vision mirrors City of Aventura Transit System Safety and Program Plan (SSPP) 21 • Passenger doors • Exhaust system • Equipment for transporting wheelchairs • Safety, security, and emergency equipment During the scheduled trips and at the end of the day, the operator will note any additional findings and submit the daily vehicle inspection forms. The process and form/s to be utilized for daily vehicle inspections is included in agency's preventative maintenance guidelines. The daily vehicle inspection forms must be complete with the operator's signature and a check in each box to document that the items are "OK" or a defect is noted in the comments section. If the driver finds any mechanical or other problems that could compromise the safety of the vehicle at any point, the drivers will immediately inform the Maintenance Manager of the CSO and the vehicle will not be scheduled for service until repaired. Failure to report deficiencies by drivers may result in an administrative action taken against the employee. The Maintenance Manager of the CSO will review the daily inspections and document the corrective actions taken as a result of any deficiencies identified by the operator. Daily inspection records will be retained for a minimum of two weeks. The Maintenance Manager of the CSO and the Maintenance Supervisor will periodically conduct vehicle inspections behind the drivers who have completed the vehicle inspections to ensure that the daily vehicle inspections are adequately performed. Once defects are noted they will be prioritized and sorted into categories for repairs. Once a defect is noted on the inspection form and repaired, the documentation will be attached to the work/repair order and filed in the maintenance files. 10.2. Preventive Maintenance A preventative maintenance schedule is implemented to inspect for safety hazards and to maintain vehicles in a manner conforming to safety regulations. The Contract Service Operator will perform scheduled preventive maintenance on all vehicles at every 6,000-mile interval following the sequence "A"-"B"-"A"-"C", according to the agency's maintenance plan. As preventative maintenance inspections are scheduled by projected mileage, the agency will allow ±500 mile deviations in mileage interval, so long as the actual mileage interval meets the manufacturer's recommended maintenance schedule. Inspection "A" will be performed every 6,000 miles, inspection "B" will be performed every 12,000 miles, and inspection "C" will be performed every 24,000 miles on each vehicle. Safety inspections are part of the maintenance inspections and will be performed at least once every year with inspection type "C" on each vehicle. When a vehicle is due for an inspection, it will be taken out of service until the inspection is completed. This allows a series of repairs to be carried out while minimizing costs and optimizing the number of operational vehicles. If a vehicle is "down" for an extended period of time due to unavoidable circumstances, preventative maintenance will be temporarily suspended until the vehicle can be returned to service. However, the annual inspection will be conducted on all vehicles regardless of "up/down" status and/or mileage accrued. The Maintenance Manager and the Maintenance Supervisor will regularly perform Quality Control (QC)/Quality Assurance (QA) checks to ensure that the inspections and repairs, both in-house and contracted, are completed and documented properly. Each vehicle will have a written record documenting preventive maintenance, regular maintenance, inspections, lubrication and repairs performed. Such records will be maintained for at least four years and include, at a minimum, the following information: City of Aventura Transit System Safety and Program Plan (SSPP) 22 • Identification of the bus, the make, model, and license number or other means of positive identification and ownership • Date, mileage, description, and each type of inspection, maintenance, lubrication, or repair performed • If not owned by The City of Aventura, the name of any person furnishing a bus • The name and address of any entity or contractor performing an inspection, maintenance, lubrication, or repair For tracking purposes, a maintenance log will be kept containing vehicle ID, make and type of vehicle, year, model, special equipment, inspections, maintenance and lubrication intervals, and date or mileage when services are due. 10.3. Bus Safety Inspections Safety inspections are part of the maintenance inspections and are performed at least once every year on all buses operated by The City of Aventura and contracted service providers. The Maintenance Supervisor is responsible for ensuring that each individual performing a bus safety inspection is qualified as follows: • Understands the requirements set forth in Rule 14-90 and can identify defective components. • Is knowledgeable of and has mastered the methods, procedures, tools, and equipment used when performing an inspection. • Has at least one year of training and/or experience as a mechanic or inspector in a vehicle maintenance program and has sufficient general knowledge of buses owned and operated by the bus transit system to recognize deficiencies or mechanical defects. Each bus receiving a safety inspection shall be checked for compliance with the requirements for safety devices and equipment as referenced or specified by Rule 14-90. Specific operable equipment and devices as required by Rule 14-90 include the following as applicable to Type I and II buses: • Horn • Windshield wipers • Mirrors • Wiring and batteries • Service and parking brakes • Warning devices • Directional signals • Hazard warning signals • Lighting systems and signaling devices • Handrails and stanchions • Standee line and warning • Doors and brake interlock devices • Step -wells and flooring • Emergency exits • Tires and wheels • Suspension system • Steering system • Exhaust system • Seat belts City of Aventura Transit System Safety and Program Plan (SSPP) 23 • Safety equipment • Equipment for transporting wheelchairs • Working speedometer A safety inspection report will be prepared by the individual(s) performing the inspection and will include the following: • Identification of the individual(s) performing the inspection • Identification of the bus transit system operating the bus • The date of the inspection • Identification of the bus inspected • Identification of the equipment and devices inspected including the identification of equipment and devices found deficient or defective • Identification of corrective action(s) for any deficient or defective items found and date(s) of completion of corrective action(s) Records of annual safety inspections and documentation of any required corrective actions will be retained for a minimum of four years for compliance review. 11. Safety Data Acquisition & Analysis City of Aventura Transit System Safety and Program Plan (SSPP) 24 According to 14-90.004, the SSPP must address safety data acquisiton and analysis as one of the safety elements. Understanding safety data is an important step towards allocating important and scarce resources to implement safety program elements. Safety data relative to transit provider operations can be used to determine safety trends in system operation. The following data will be collected and retained by The City of Aventura on an ongoing basis: • Accident and incident data • Maintenance data including daily vehicle inspection forms • Passenger claims and complaints • Records of crimes and rule violations occurring in and around the transit agency The data will be analyzed by The City of Aventura staff both qualitatively and quantitatively for safety hazard identification, resolution and risk management purposes. The analysis will be conducted in Microsoft Excel software and will account for frequency, severity, causal factors, and acceptability of occurrences. The analysis results will be useful for identifying necessary actions to minimize safety risks. Analysis of safety data will also help improve system performance, not only in respect to safety, but also in overall delivery of service to the public. In addition, trend analyses of safety data can help determine the effectiveness of safety initiatives that have been implemented. The results of such analysis will be shared with agency staff and law enforcement agencies on, at minimum, an annual basis for awareness and support. 12. Hazard Identification and Resolution City of Aventura Transit System Safety and Program Plan (SSPP) 25 According to 14-90.004, the SSPP must address hazard identification and resolution as one of the safety elements. Hazard management is a mechanism by which hazards are identified, analyzed for potential impact on the operating system, and resolved in a manner acceptable to the management and regulatory agencies. The City of Aventura hazard management consists of three primary components — hazard identification, hazard categorization, and hazard resolution. 12.1. Hazard Identification By means of safety data acquisition and analysis The City of Aventura Staff in coordination with the Contract Service Operator will identify system hazards on an ongoing basis. 12.2. Hazard Categorization Once the key system hazards have been identified, the Maintenance Supervisor will categorize the hazards based on severity and probability of occurrence. Hazard severity is a subjective measure of hazard, supported by factual data, and will be categorized as follows — • Catastrophic — Death or system loss • Critical — Severe injury, severe occupational illness, or major system damage • Marginal — Minor injury, minor occupational illness, or minor system damage • Negligible — less than minor injury, occupational illness, or system damage Hazard probability is a subjective measure of likelihood that a specific hazard will occur and will be categorized as follows — • Frequent — Likely to occur frequently • Probable — Likely to occur several times • Occasional — Likely to occur sometime • Remote — Unlikely but possible to occur • Improbable — So unlikely that it can be rejected from consideration 12.3. Hazard Resolution City of Aventura Transit System Safety and Program Plan (SSPP) 26 Once the hazards are identified and categorized, subsequent analysis will be undertaken to resolve the issue and minimize risk associated with the identified hazard. A hazard resolution matrix will be developed combining hazard severity and hazard frequency, as shown in the matrix on the following page, to identify the level of acceptance for a specific hazard/risk. Hazard Resolution Catastrophic Critical Marginal Negligible Matrix Frequent Unacceptable Unacceptable Unacceptable Acceptable with reservation Probable Unacceptable Unacceptable Undesirable Acceptable with reservation Occasional Unacceptable Undesirable Undesirable Acceptable Remote Undesirable Undesirable Acceptable with Acceptable reservation Improbable cceptable with cceptable with cceptable with cceptable reservation reservation reservation The results of the analysis will be shared by the Transportation Department Staff with The City Manager on an ongoing basis to identify appropriate actions. All "unacceptable" hazards must be eliminated, and measures will be taken for the remaining risk acceptance categories to minimize risk. The results of such analysis will be shared with agency staff and law enforcement agencies on a quarterly basis for awareness and support. 13. Event Investigation City of Aventura Transit System Safety and Program Plan (SSPP) 27 14-90.004 establishes the requirements for investigating events involving a bus or taking place on bus transit system controlled property resulting in a fatality, injury, or property damage. For the purpose of this SSPP, events are considered accidents or incidents that involve a transit CSO vehicle or take place on The City of Aventura controlled property. An "accident" is an event that causes damage to a vehicle, individual, or property while the vehicle is in motion. It may involve a single vehicle or multiple vehicles. An "incident" is defined as an event that causes damage to a vehicle, individual, or property, which is not an accident. Any event involving a bus or taking place on property controlled by a transit system and resulting in a fatality, injury, or property damage will be investigated by City of Aventura. All events included but not limited to the following, will be investigated: • A fatality, where an individual is confirmed dead within 30 days of a bus transit system related event, excluding suicides and deaths from illnesses. • Injuries requiring immediate medical attention away from the scene for two or more individuals. • Property damage to bus transit system buses, non -bus transit system vehicles, other bus system property or facilities, or any other property. The City of Aventura will have the discretion to investigate events resulting in property damage less than $1,000. • Evacuation of a bus due to a life safety event where there is imminent danger to passengers on the bus, excluding evacuations due to operational issues. In case of all events, drivers are required to contact the local law enforcement, dispatcher, and emergency medical services (as required) immediately. Supervisors will be sent to the scene depending on the severity of the event at the discretion of the Maintenance Supervisor. Each investigation will be documented in a final report that includes a description of the investigation activities, identified causal factors, and any identified corrective action plan. Each corrective action plan will identify the action to be taken by the bus transit system and the schedule for its implementation. The Maintenance Supervisor will monitor and track the implementation of each corrective action plan. Investigation reports, corrective action plans, and related supporting documentation will be maintained by the Maintenance Supervisor for a minimum of four years from the date of completion of the investigation. 14. Medical Exams for Bus Transit System Drivers City of Aventura Transit System Safety and Program Plan (SSPP) 28 14-90.0041 requires that bus transit systems establish medical examination requirements for all applicants to driver positions and for existing drivers. The 14-90 requirements relating to this section are noted below and presented as general text. The points noted below in black text are all requirements under 14-90. To avoid redundancy of re -stating the requirements twice, (both here in this header box and in the general text which would follow below), we are deferring to the general text below which accurately states the 14-90 requirements. This section of the SSPP establishes The City of Aventura medical examination requirements for all applicants for driver positions and for existing drivers. • Medical examination requirements include a pre -employment examination for applicants, an examination at least once every two years for existing drivers, and a return to duty examination for any driver prior to returning to duty after having been off duty for 30 or more days due to an illness, medical condition, or injury. • Medical examinations will be performed and recorded according to FDOT Form Number 725- 030-11, Medical Examination Report for Bus Transit System Driver, Rev. 05/09, included in Appendix E. • Medical examinations will be performed by a Doctor of Medicine or Osteopathy, Physician Assistant, or Advanced Registered Nurse Practitioner licensed or certified by the State of Florida. If medical examinations are performed by a Physician Assistant or Advanced Registered Nurse Practitioner, they must be performed under the supervision or review of a Doctor of Medicine or Osteopathy. • An ophthalmologist or optometrist licensed by the State of Florida may perform as much of the medical examination as it pertains to visual acuity, field of vision, and color recognition. • Upon completion of the medical examination, the examiner shall complete, sign, and date the medical examination form and maintain the original at his or her office. • Upon completion of the medical examination, the examiner shall complete, sign, and date the medical examination certificate and provide a copy to The City of Aventura. • Upon completion of the medical examination the driver shall provide their driver license number, signature, and date on the medical examination certificate. • Completed and signed medical examination certificate for each bus driver, dated within the past 24 months, will be maintained on file for a minimum of four years from the date of the examination. • The City of Aventura will not allow a driver to operate a transit bus without having on file a completed medical examination certificate dated within the past 24 months. According to 14-90.0041, bus transit systems may adopt medical examination qualification standards that meet or exceed those provided in Department Form Number 725-030-11. If the transit agency decides to adopt qualification standards other than those listed in Department Form Number 725-030-11, the adopted standard's medical examination certificate or a signed letter from the medical examiner attesting to the completion of a medical examination shall be given to the transit agency in lieu of the Department's medical examination certificate. The adopted standards medical certification or letter must provide all of the information required on the Department's medical examination certificate. 15. Operating and Driving Requirements City of Aventura Transit System Safety and Program Plan (SSPP) 29 14-90.006 requires that bus transit systems establish operational and driving requirements. The 14-90 requirements relating to this section are noted below and presented as general text. The points noted below in black text are all requirements under 14-90. To avoid redundancy of re -stating the requirements twice, (both here in this header box and in the general text which would follow below), we are deferring to the general text below which accurately states the 14-90 requirements. The Maintenance Supervisor is responsible for overall compliance with all operating and driving requirements of the SSPP. It is the responsibility of every Contract Service Operator employee who performs driving and/or operational duties to strictly adhere to the following requirements: • Under no circumstances is a driver allowed to operate a vehicle without having the appropriate and valid driver's license in his or her possession. • Drivers are not permitted to drive a bus when his or her driver license has been suspended, cancelled, or revoked. A driver who receives a notice that his or her license to operate a motor vehicle has been suspended, cancelled, or revoked is required to notify his or her supervisor of the contents of the notice immediately, if possible, otherwise no later than the end of the business day following the day he or she received the notice. Violation of this policy may result in disciplinary actions including suspension or termination of employment. • The City of Aventura staff will annually check Motor Vehicle Records (MVR) for all drivers for investigating information on license suspensions, revocations, accidents, traffic violations, unpaid summons, etc. The City of Aventura staff will also check driver license status of each driver utilizing the Florida Department of Highway Safety and Motor Vehicles website - https://www6.hsmv.state.fl.us/DLCheck/main.isp. • Buses must be operated at all times in compliance with applicable traffic regulations, ordinances, and laws of the jurisdiction in which they are being operated. • Rule 14-90 defines "On Duty" and "Off Duty" status of drivers as follows — o "On Duty" means the status of the driver from the time he or she begins work, or is required to be in readiness to work, until the time the driver is relieved from work and all responsibility for performing work. "On Duty" includes all time spent by the driver as follows: a) Waiting to be dispatched at bus transit system terminals, facilities, or other private or public property, unless the driver has been completely relieved from duty by the bus transit system. b) Inspecting, servicing, or conditioning any vehicle. c) Driving. d) Remaining in readiness to operate a vehicle (stand-by). e) Repairing, obtaining assistance, or remaining in attendance in or about a disabled vehicle. o "Off -Duty" means any time the driver is not on duty, required to be in readiness to work, or under any responsibility to perform work. Such time shall not be counted towards the maximum allowed on -duty hours within a 24-hour period. • Drivers are not permitted to drive more than 12 hours in a 24-hour period, or drive after having been on duty for 16 hours in a 24-hour period. A driver is not permitted to drive until the requirement of a minimum eight consecutive hours of off -duty time has been fulfilled. A driver's City of Aventura Transit System Safety and Program Plan (SSPP) 30 work period begins from the time he or she first reports for duty to his or her employer. A driver is permitted to exceed his or her regulated hours in order to reach a regularly established relief or dispatch point, provided the additional driving time does not exceed one hour. • Drivers are not permitted to be on duty more than 72 hours in any period of seven consecutive days; however, any 24 consecutive hours of off duty time shall constitute the end of any such period of seven consecutive days. A driver who has reached the maximum 72 hours of on duty time during the seven consecutive days is required to have a minimum of 24 consecutive hours of off duty time prior to returning to on duty status. • A driver is permitted to drive for more than the regulated hours for the safety and protection of the public when conditions such as adverse weather, disaster, security threat, a road or traffic condition, medical emergency, or an accident occur. • Drivers are not permitted to drive a bus when his or her ability is impaired, or likely to be impaired, by fatigue, illness, or other causes, likely to create an unsafe condition. • Drivers will not report for duty or operate any vehicle while under the influence of alcohol or any other substance, legal or illegal, that may impair driving ability. All employees are required to comply with agency's Substance Abuse Policy. • Drivers are required to conduct daily vehicle inspections and reporting of all defects and deficiencies likely to affect safe operation or cause mechanical malfunctions. • Drivers are required to immediately report any defect or deficiency that may affect safe operations or cause mechanical malfunctions. Any defect or deficiency found shall be properly documented on a Daily Vehicle Inspection (DVI) form and should be submitted to the Maintenance Manager of the CSO. • The Maintenance Manager of the CSO will review daily inspection reports and document corrective actions taken as a result of any deficiencies identified by daily inspections. • A bus with any passenger doors in the open position will not be operated with passengers aboard. The doors will not be opened until the bus is stopped. A bus with any inoperable passenger door will not be operated with passengers aboard, except to move a bus to a safe location. • Drivers will ensure that during darkness, interior lighting and lighting in stepwells on buses shall be sufficient for passengers to enter and exit safely. Adherence to pre -trip inspection requirements help insure the ability of this requirement to be met. • Passengers will not be permitted in the stepwells of any bus while the bus is in motion, or to occupy an area forward of the standee line. • Passengers will not be permitted to stand on buses not designed and constructed for that purpose. • Buses will not be refueled in a closed building. The fueling of buses when passengers are being carried will be reduced to the minimum number of times necessary during such transportation. • Drivers are required to be properly secured to the driver's seat with a restraining belt at all times while the bus is in motion. • Buses will not be left unattended with passengers aboard for longer than 15 minutes. The parking or holding brake device will be properly set at any time the bus is left unattended. • Buses will not be left unattended in an unsafe condition with passengers aboard at any time. • Drivers are prohibited from leaving keys in the vehicle for any reason at any time the bus is left unattended. City of Aventura Transit System Safety and Program Plan (SSPP) 31 • Transit vehicles will not be used at any time for uses other than those that are authorized and permitted according to state and federal program requirements. Noncompliance with these requirements may result in disciplinary actions including suspension or termination of employment. 15.1. Wireless Communication According to 14-90.004, bus transit systems must implement a wireless communication plan and procedure that provides for the safe operation of the bus transit vehicle. The wireless communication plan and procedure shall assure that: a. The use of a personal wireless communication device is prohibited while the transit vehicle is in motion, and b. All personal wireless communications devices are turned off with any earpieces removed from the operator's ear while occupying the driver's seat. A policy on the use of a wireless communications device issued to the operator by the bus transit system for business related purposes must be developed that assure: a. Guidelines are developed that allow for the use of a wireless communications device in emergency situations, and b. The use of a wireless communications device does not interfere with the operators safety related duties. Also, bus transit systems shall develop a driver educational training program addressing: a. The proper use of a wireless communications device issued to the operator by the Bus Transit System while in the performance of their safety related duties, and b. The hazards associated with driving and utilizing a wireless communications device. "Wireless communication device" means an electronic or electrical device capable of remote communication. Examples include cell phones, personal digital assistants (PDAs) and portable computers (commonly called laptop computers). "Personal wireless communications device" means an electronic or electrical device that was not provided by the bus transit system for business purposes. "Use of a wireless communication device" means use of a mobile telephone or other electronic or electrical device, hands-on or hands -free, to conduct an oral communication; to place or receive a telephone call; to send or read electronic mail or a text message; to play a game; to navigate the Internet; to play, view, or listen to a video; to play, view, or listen to a television broadcast; to play or listen to music; to execute a computational function, or to perform any other function that is not necessary for the health or safety of the person and that entails the risk of distracting the employee from a safety -critical task. Use of an electronic or electrical device that enhances the individual's physical ability to perform, such as a hearing aid, is not included in this definition. The City of Aventura requires all drivers to fully comply with the following wireless communication policies — Policies on the use of a personal wireless communication device: • The use of a personal wireless communication device is prohibited while the transit vehicle is in motion. • All personal wireless communication devices must be turned off with any earpieces removed from the operator's ear while occupying the driver's seat. City of Aventura Transit System Safety and Program Plan (SSPP) 32 • In an emergency, if a driver is unable to use the radio (e.g., driver is separated from the vehicle due to a need to evacuate, or the radio is inoperable because it is beyond the radio coverage area, or other malfunction), a personal cellular phone may be used to contact the agency. In such situation the driver must park the vehicle in a safe place off the road and call the direct line to the dispatcher. • Drivers are not permitted to use any wireless communication device issued by the bus transit system while the transit vehicle is in motion except brief radio communications with the dispatcher. If the driver must use the radio for a long duration, he/she must stop the vehicle in a safe place off the road. • The use of a wireless communication device is prohibited while loading or unloading a wheelchair patron or while conducting any other safety related duty that require the driver's undivided attention. If wireless communication is necessary, the driverwill use a company issued wireless communication device before or upon completion of the safety related task. • Employees are permitted to use wireless communication devices issued by the bus transit system in the following situations — o A driver needing to communicate with the dispatcher and vise -versa. o A driver requesting medical or emergency assistance. o A driver reporting an illegal activity, a traffic accident, a road hazard, or a safety or security threat. The City of Aventura and the Contract Service Operator requires all employees to follow the radio operating procedures included in Appendix F. In addition, the Contract Service Operator has developed a driver educational training and testing program on the proper use of a wireless communications device while in the performance of safety related duties and hazards associated with driving and utilizing these devices. The wireless communications device training and testing is included in Module 1 (Bus Transit System Safety and Operational Policies and Procedures) of the Computer Based Training and Testing program which all drivers are required to complete upon hire, before driving on a street or highway unsupervised. City of Aventura Transit System Safety and Program Plan (SSPP) 33 16. Vehicle Equipment Standards & Procurement Criteria 14-90.007 establishes the vehicle equipment standards and procurement criteria. The 14-90 requirements relating to this section are noted below and presented as general text. The points noted below in black text are all requirements under 14-90. To avoid redundancy of re -stating the requirements twice (both here in this header box and in the general text which would follow below), we are deferring to the general text below which accurately states the 14-90 requirements. The Contract Service Operator will procure vehicles utilizing the Transit Research -Inspection - Procurement Services (TRIPS) program, formerly known as the Florida Vehicle Procurement Program (FVPP), and other State Programs strictly adhering to the vehicle equipment standards and procurement criteria specified in 14-90.007. • All buses procured and operated must meet the following minimum standards, as applicable: o The capability and strength to carry the maximum allowed load and not exceed the manufacturer's gross vehicle weight rating (GVWR), gross axle weighting, or tire rating. o Structural integrity that mitigates or minimizes the adverse effects of collisions. o Federal Motor Vehicle Safety Standards (FMVSS), 49 C.F.R. Part 571, Sections 102, 103, 104, 105, 108, 207, 209, 210, 217, 302, 403, and 404, October 1, 2008, hereby incorporated by reference. • Proof of strength and structural integrity tests on new buses procured will be submitted by manufacturers or bus transit systems to the Department. • In addition, every bus operated by the agency will be equipped as follows: o Mirrors. There shall be two exterior rear vision mirrors, one at each side. The mirrors shall be firmly attached to the outside of the bus and so located as to reflect to the driver a view of the highway to the rear along both sides of the vehicle. Each exterior rear vision mirror, on Type I buses shall have a minimum reflective surface of 50 square inches. Neither the mirror nor the mounting shall protrude farther than the widest part of the vehicle body except to the extent necessary to produce a field of view meeting or exceeding the requirements of this section. All Type I buses shall, in addition to the above requirements, be equipped with an inside rear vision mirror capable of giving the driver a clear view of seated and standing passengers. Buses having a passenger exit door that is located inconveniently for the driver's visual control shall be equipped with additional interior mirrors to enable the driver to view the passenger exit door. In lieu of interior mirrors, trailer buses and articulated buses may be equipped with closed circuit video systems or adult monitors in voice control with the driver. o Wiring and Batteries. Electrical wiring shall be maintained so as not to come in contact with moving parts, heated surfaces, or be subject to chafing or abrasion which may cause insulation to become worn. Every Type I bus manufactured on or after February 7, 1988, shall be equipped with a storage battery electrical power main disconnect switch. The disconnect switch shall be practicably located in an accessible location adjacent to or near to the battery and be legibly and permanently marked for identification. Every storage battery on a public -sector bus shall be mounted with proper retainment devices in a compartment which provides adequate ventilation and drainage. o Brake Interlock Systems. All Type I buses having a rear exit door shall be equipped with a rear exit door/brake interlock that automatically applies the brake upon driver activation City of Aventura Transit System Safety and Program Plan (SSPP) 34 of the rear exit door to the open position. Brake interlock application shall remain activated until deactivated by the driver and the rear exit door returns to the closed position. The rear exit door brake interlock on such buses shall be equipped with an identified override switch enabling emergency release of the brake interlock function. The override -switch, shall not be located within reach of the seated driver. Air pressure application to the brake during brake interlock operation, on buses equipped with rear exit door/brake interlock, shall be regulated at the equipment's original manufacturer's specifications. o Standee Line and Warning. Every bus designed and constructed to allow standees shall be plainly marked with a line of contrasting color at least two inches wide, or be equipped with some other means to indicate that all passengers are prohibited from occupying a space forward of a perpendicular plane drawn through the rear of the driver's seat and perpendicular to the longitudinal axis of the bus. A sign shall be posted at or near the front of the bus stating that it is a violation for a bus to be operated with passengers occupying an area forward of the line. o Handrails and Stanchions. Every bus designed and constructed to allow standees shall be equipped with overhead handrails for standee passengers. Overhead handrails shall be continuous, except for a gap at the rear exit door, and terminate into vertical stanchions or turn up into a ceiling fastener. Every Type I and Type II bus designed for carrying more than 16 passengers shall be equipped with handrails, stanchions, or bars at least 10 inches long and installed to permit safe on -board circulation, seating and standing assistance, and boarding and alighting by elderly and handicapped persons. Type I buses shall be equipped with a safety bar and panel directly behind each entry and exit stepwell. o Flooring, Steps, and Thresholds. Flooring, steps, and thresholds on all buses shall have slip resistant surfaces without protruding or sharp edges, lips, or overhangs, in order to prevent tripping hazards. All step edges and thresholds shall have a band of color(s) running the full width of the step or edge which contrasts with the step tread and riser, either light -on -dark or dark -on -light. o Doors. Power activated doors on all buses shall be equipped with a manual device designed to release door closing pressure. o Emergency Exits. All buses shall have an emergency exit door, or in lieu thereof, shall be provided with emergency escape push -out windows. Each emergency escape window shall be in the form of a parallelogram with dimensions not less than 18" by 24", and each shall contain an area of not less than 432 square inches. There shall be a sufficient number of push -out or kick -out windows in each vehicle to provide a total escape area equivalent to 67 square inches per seat, including the driver's seat. No less than 40% of the total escape area shall be on one side of the vehicle. Emergency escape kick -out or push -out windows and emergency exit doors shall be conspicuously marked with a sign or light and shall always be kept in good working order so that they may be readily opened in an emergency. All such windows and doors shall not be obstructed either inside or outside so as to hinder escape. Buses equipped with an auxiliary door for emergency exit shall be equipped with an audible alarm and light indicating to the driver when a door is ajar or opened while the engine is running. Supplemental security locks operable by a key are prohibited on emergency exit doors unless these security locks are equipped and connected with an ignition interlock system or an audio-visual alarm located in the driver's compartment. Any supplemental security lock system used on emergency exits shall be kept unlocked whenever a bus is in operation. City of Aventura Transit System Safety and Program Plan (SSPP) 35 o Tires and Wheels. Tires shall be properly inflated in accordance with manufacturer's recommendations. a) No bus shall be operated with a tread groove pattern depth: i. Less than 4/32 (1 /8) of an inch, measured at any point on a major tread groove for tires on the steering axle of all buses. The measurements shall not be made where tie bars, humps, or fillets are located. ii. Less than 2/32 (1 /16) of an inch, measured at any point on a major tread groove for all other tires of all buses. The measurements shall not be made where tie bars, humps, or fillets are located. b) No bus shall be operated with recapped, regrooved, or retreaded tires on the steering axle. c) Wheels shall be visibly free from cracks and distortions and shall not have missing, cracked, or broken mounting lugs. o Suspension. The suspension system of all buses, including springs, air bags, and all other suspension parts, shall be free from cracks, leaks, or any other defect which may cause its impairment or failure to function properly. o Steering and Front Axle. The steering system of all buses shall have no indication of leaks which would or may cause its impairment to function properly and shall be free from cracks and excessive wear of components that may cause excessive free play or loose motion in the steering system or above normal effort in steering control. o Seat Belts. Every bus shall be equipped with an adjustable driver's restraining belt in compliance with the requirements of FMVSS 209, "Seat Belt Assemblies" 49 C.F.R. 571.209 October 1, 2008, and FMVSS 210, "Seat Belt Assembly Anchorages" 49 C. F. R. 571.210 October 1,2008, hereby incorporated by reference. o Safety Equipment. Every bus shall be equipped with one fully charged dry chemical or carbon dioxide fire extinguisher, having at least a 1A:BC rating and bearing the label of Underwriter's Laboratory, Inc. The fire extinguishers shall be maintained as follows: a) Each fire extinguisher shall be securely mounted on the bus in a conspicuous place or a clearly marked compartment and be readily accessible. b) Each fire extinguisher shall be maintained in efficient operating condition and equipped with some means of determining if it is fully charged. c) Every Type I bus shall be equipped with portable red reflector warning devices in compliance with Section 316.300, Florida Statutes. o Persons with Disabilities. Buses used for the purpose of transporting individuals with disabilities shall meet the requirements set forth in 49 C.F.R. Part 38, October 1, 2008, hereby incorporated by reference, as well as the following: a) Installation of a wheelchair lift or ramp shall not cause the manufacturer's GVWR, gross axle weight rating, or tire rating to be exceeded. b) Except in locations within 3 1/2 inches of the bus floor, all readily accessible exposed edges or other hazardous protrusions of parts of wheelchair lift assemblies or ramps that are located in the passenger compartment shall be padded with energy absorbing material to mitigate injury in normal use and in case of a collision. This requirement shall also apply to parts of the bus associated with the operation of the lift or ramp. c) The controls for operating the lift shall be at a location where the bus driver or lift attendant has a full view, unobstructed by passengers, of the lift platform, its City of Aventura Transit System Safety and Program Plan (SSPP) 36 entrance and exit, and the wheelchair passenger, either directly or with partial assistance of mirrors. Lifts located entirely to the rear of the driver's seat shall not be operable from the driver's seat but shall have an override control at the driver's position that can be activated to prevent the lift from being operated by the other controls (except for emergency manual operation upon power failure). d) The installation of the wheelchair lift or ramp and its controls and the method of attachment in the bus body or chassis shall not diminish the structural integrity of the bus nor cause a hazardous imbalance of the bus. No part of the assembly, when installed and stowed, shall extend laterally beyond the normal side contour of the bus or vertically beyond the lowest part of the rim of the wheel closest to the lift. e) Each wheelchair lift or ramp assembly shall be legibly and permanently marked by the manufacturer or installer with the following information: i. The manufacturer's name and address. ii. The month and year of manufacture. iii. A certificate that the wheelchair lift or ramp securement devices, and their installation, conform to State of Florida requirements applicable to accessible buses. o Wheelchairs. Wheelchair lifts, ramps, securement devices, and restraints shall be inspected and maintained as required by this rule chapter. Instructions for normal and emergency operation of the lift or ramp shall be carried or displayed in every bus. City of Aventura Transit System Safety and Program Plan (SSPP) 37 17. Internal and External Safety Audits According to 14-90: • Each bus transit system shall implement and comply with the SSPP during the operation of the system • Each bus transit system shall implement and comply with the SPP during the operation of the system • Bus transit systems shall immediately suspend affected system service operations if, at any time, continued operation of the system, or a portion thereof, poses an immediate danger to public safety • The Department, or its contractor, shall conduct safety and security review of bus transit system to ascertain compliance with the provisions of this rule chapter. The Maintenance Supervisor is responsible for conducting announced and unannounced internal safety audits of The City of Aventura units and contract operators. Annual internal safety audits will be conducted starting October 1 st of each calendar year and ending prior to the end of the same calendar year utilizing the internal audit checklist included in Appendix G. The annual audit results will be documented by the Maintenance Supervisor in a report containing the following: • Identification of the findings, including a detailed description of any deficiency. • Required corrective action and a schedule for implementation of the corrective action to be taken for each deficiency. • Any required suspension of bus transit system service should The City of Aventura determine the continued operation of the service, or a portion thereof, poses an immediate danger to public safety. In addition, announced and unannounced periodic internal audits will be conducted by the Maintenance Supervisor to ensure compliance with all of the objectives and requirements of SSPP and Rule 14-90. Safety audits of vehicles and records will be conducted on random basis, at least once every quarter. Facility inspection will be conducted once every month to identify and resolve potential safety and security hazards. The Maintenance Supervisor will regularly perform Quality Control (QC)/Quality Assurance (QA) checks to ensure that safety compliance, both in-house and contracted, is achieved at all times. Contractors/subcontractors are subject to audits and inspections on an announced or unannounced basis at the discretion of The City of Aventura staff. The City of Aventura, or its contractor, will conduct safety and security reviews of contract service operators, at least once every three years, to ascertain compliance with the provisions of Rule 14-90. The City of Aventura staff will work closely with regulatory agencies (FDOT, FTA, etc.) when external audit notifications are received and allocate resources, as necessary, to facilitate the audits. City of Aventura Transit System Safety and Program Plan (SSPP) 38 18. Certification 14-90.010 establishes the certification requirements that the agencies must follow when submitting annual safety and security certification to the Department. The 14-90 requirements relating to this section are noted below and presented as general text. The points noted below in black text are all requirements under 14- 90. To avoid redundancy of re -stating the requirements twice (both here in this header box and in the general text which would follow below), we are deferring to the general text below which accurately states the 14-90 requirements. The City Manager will submit an annual safety and security certification to the FDOT utilizing the self - certification form included in Appendix H. The certification will be submitted no later than February 15, for the prior calendar year period unless otherwise required by FDOT. The certification will attest to the following: • The adoption of an SSPP and an SPP in accordance with established standards set forth in Rule 14-90. • Compliance with the adopted SSPP and SPP. • Performance of safety inspections on all buses operated by the system in accordance with Rule 14-90. • Reviews of the SSPP and SPP have been conducted to ensure they are up to date. The certification will also include: • The name and address of the Contract Service Operator Operations Center and the name and address of the entity(ies) who performed bus safety inspections and security assessments during the prior calendar year, if different from the Contract Service Operator Operations Center. • A statement signed by The City Manager responsible for the management and oversight of The Contract Service Operator attesting to compliance with Rule 14-90. City of Aventura Transit System Safety and Program Plan (SSPP) 39 19. Appendices Appendix A: Rule Chapter 14-90, F.A.C. Appendix B: Substance Abuse Policy Appendix C: Maintenance Plan Appendix D: Preventative Maintenance Guidelines Appendix E: Medical Examination Form 725-030-011 Appendix F: Radio Operating Procedures Appendix G: Internal Safety Audit Checklist Appendix H: Bus Transit System Annual Safety and Security Certification Form Appendix I: SSPP Addendums (placeholder for future updates) City of Aventura Transit System Safety and Program Plan (SSPP) 40 Security Program Plan (SPP) This entire document is considered Security Sensitive Information. It is not to be disseminated in any form without the written consent of the City Manager. The only exceptions to this policy are for emergency responders, FDOT or their contractor's review. Last Adopted: March 3, 2026 City of Aventura 19200 West Country Club Drive Aventura, FL 33180