Resolution No. 2023-41 iWorQ Contract for Enterprise Asset Management System - September 5, 2023 CITY OF AVENTURA RESOLUTION NO. 2023-41
A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF
AVENTURA, FLORIDA, AWARDING A CONTRACT TO IWORQ
SYSTEMS, INC. FOR A THREE-YEAR TERM TO IMPLEMENT AN
ENTERPRISE ASSET MANAGEMENT SYSTEM AT THE PRICE AS
CONTAINED IN EXHIBIT "A" ATTACHED; AUTHORIZING THE CITY
MANAGER TO EXECUTE THE CONTRACT; PROVIDING FOR
IMPLEMENTATION; PROVIDING FOR APPROPRIATION AND
ALLOCATION OF FUNDS; AND PROVIDING FOR AN EFFECTIVE
DATE.
WHEREAS, the City Manager has properly solicited and accordingly accepted bids
for the implementation of an Enterprise Asset Management System ("AMS") in order to
better maintain the City's assets; and
WHEREAS, staff solicited bids from three vendors and has determined that iWorq
Systems, Inc. ("iWorQ") submitted the lowest and responsive bid for the AMS project; and
WHEREAS, the City Commission, upon the recommendation of the City Manager,
is therefore desirous of awarding said contract to iWorQ as the lowest responsible and
responsive bidder.
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE
CITY OF AVENTURA, FLORIDA, THAT:
Section 1. The contract for the implementation of an Enterprise Asset
Management System for a three-year term is hereby awarded to iWorQ Systems, Inc. at
the price contained in the attached documents.
Section 2. The City Manager is hereby authorized to execute a contract with
iWorQ Systems, Inc.
Section 3. The City Manager is hereby authorized and requested to take all
other necessary and expedient actions to implement this Resolution in awarding this
contract.
Section 4. The funds to be allocated and appropriated pursuant hereto and for
the purpose of carrying out the tenets of this Resolution shall be from Budget Line Item
Number 410-5401-538.31-10.
City of Aventura Resolution No. 2023-41
Section 5. This Resolution shall become effective immediately upon its
adoption.
The foregoing Resolution was offered by Vice Mayor Bloom, who moved its
adoption. The motion was seconded by Commissioner Kruss, and upon being put to a
vote, the vote was as follows:
Commissioner Rachel S. Friedland Yes
Commissioner Billy Joel Yes
Commissioner Paul A. Kruss Yes
Commissioner Dr. Linda Marks Yes
Commissioner Michael Stern Yes
Vice Mayor Amit Bloom Yes
Mayor Howard S. Weinberg Yes
PASSED AND ADOPTED this 5th day of September, 2023.
H WARD S. WEINBERG, ESQ
, I
�. MAYOR
ATTEST:
ELLISA L. HORVATH, MMC
CITY CLERK
APPROVED AS TO LEGAL SUFFICIENCY:
CITY ATTORNEY
Page 2 of 2
www.iworq.com
IWORQ SERVICE AGREEMENT
For iWorQ applications and services
Aventura here after known as ("Customer"), enters into THIS SERVICE AGREEMENT
("Agreement")with iWorQ Systems Inc. ("iWorQ")with its principal place of business 1125
West 400 North, Suite 102, Logan, Utah 84321.
1. SOFTWARE AS A SERVICE (SaaS) TERMS OF ACCESS:
iWorQ grants Customer a non-exclusive, non-transferable limited access to use iWorQ
service(s), application(s) on iWorQ's authorized website for the fee(s) and terms listed in
Appendix A. This agreement will govern all application(s) and service(s)listed in the
Appendix A.
2. CUSTOMER RESPONSIBILITY:
Customer admowledges that they are receiving only a limited subscription to use the
application(s), service(s), and related documentation, if any, and shall obtain no titles,
ownership nor any rights in or to the application(s), service(s), and related documentation,
all of which title and rights shall remain with iWorQ. Customer shall not permit any user to
reproduce, copy, or reverse engineer any of the application(s), service(s) and related
documentation.
iWorQ is not responsible for the content entered into 1WorQ's database or uploaded as a
document or image.Access to iWorQ cannot be used to record personal or confidential
information such as driver license numbers, social security numbers, financial data, credit
card information or upload any images or documents considered personal or confidential.
3. TRAINING AND IMPLEMENTATION:
Customer agrees to provide the time, resources, and personnel to implement 1WorQ's
service(s) and application(s). iWorQ will assign a senior account manager and an account
management team to implement service(s) and application(s). Typical implementation will
take less than 6o days. iWorQ account managers will call twice per week, provide remote
training once per week, and send weekly summary emails to the customer implementation
team. iWorQ can provide project management and implementation documents upon request.
iWorQ will do ONE import of the Customer's data This import consists of importing data,
sent by the Customer, in an electronic relational database format.
Customer must have clear ownership of all forms, letters, inspections, checklists, and data
sent to iWorQ.
iWorQ Systems, P.O. Box 3784, Logan, Utah, 84323
www.iworq.com
Data upload and storage is provided to every Customer. This includes uploading files up to
3MB and to GB of managed data storage on AWS GovCloud.Additional upload file sizes and
managed data storage sizes can be provided based on the application(s) and service(s)listed
in Appendix A.
4. CUSTOMER DATA:
Customer data will be stored on AWS GovCloud. 1WorQ will use commercially reasonable
efforts to backup, store and manage Customer data 1WorQ does backups twice per week and
offsite backups twice per week. The subscription will renew each year on the anniversary
date of this Agreement unless terminated(see 7. TERMINATION).
Customer can run reports and export data from 1WorQ application(s) at any time.
Customer can pay iWorQ for additional data management service(s), onsite backups,
application(s) and other service(s).
Data upload and storage is provided to every Customer. This includes uploading files up to
3MB and to GB of managed data storage on AWS GovCloud. Additional upload file sizes and
managed data storage sizes can be provided based on the application(s) and service(s)listed
in Appendix A.
5. CUSTOMER SUPPORT:
Customer support and training are FREE and available Monday-Friday, from 6:oo A.M to
5:00 P.M NET, for any authorized user with a login. iWorQ provides unlimited remote
Customer training(through webinars), phone support, help files, and documentation. Basic
support request is typically handled the same day, 1WorQ provides "Service NOT Software".
6. BILLING:
iWorQ will invoice Customer on an annual basis. iWorQ will send invoice by mail and by
email to the address(s)listed in Appendix A. Terms of the invoice are net 3o days.Any billing
changes will require that a new Service(s)Agreement be signed by Customer.
Any additional costs imposed by the Customer including business licenses, fees, or taxes will
be added to the Customer's invoice yearly. Support and services fees may increase in
subsequent years,but will increase no more than 5%per year.
7. TERMINATION:
Either party may terminate this agreement, after the initial 3-YEAR TERM,without cause if
the terminating party gives the other party sixty(6o) days written notice. Should Customer
terminate any application(s) and or service(s)the remaining balance will immediately
iWorQ Systems, P.O. Box 3784, Logan, Utah, 84323 9
www.iworq.com
become due. Should Customer terminate any part of the application(s) and or service(s) a
new Service(s)Agreement will need to be signed.
Upon termination(7. TERMINATION), 1WorQ will discontinue all application(s) and or
service(s)under this Agreement; iWorQ will provide customer with an electronic copy of all
of Customer's data, if requested by the Customer(within 3-5 business days).
During the term of the Agreement, the Customer may request a copy of all of Customer's data
for a cost of no more than$2,500; and all provisions of this Agreement will continue.
8. ACCEPTABLE USE:
Customer represents and warrants that the application(s) and service(s)will only be used for
lawful purposes, in a manner allowed by law, and in accordance with reasonable operating
rules, and policies, terms and procedures. 1WorQ may restrict access to users upon misuse of
application(s) and service(s).
g. MISCELLANEOUS PROVISIONS:
This Agreement will be governed by and construed in accordance with the laws of the State of
Utah.
10. CUSTOMER IMPLEMENTATION INFORMATION:
Primary Implementation Contact Title
Office Phone Cell (required)
Email
Secondary Implementation Contact Title
Office Phone Cell (required)
Email
11. CUSTOMER BILLING INFORMATION:
Billing Contact Title
Billing Address:
Office Phone Cell
Email
iWorQ Systems, P.O. Box 3784, Logan, Utah, 84323
www.iworq.com
PO# (if required)Tax Exempt ID #
12. ACCEPTANCE:
The effective date of this Agreement is listed below. Authorized representative of Customer
and 1WorQ have read the Agreement and agree and accept all the terms.
Signature Effective Date:
Printed Name
Title
Office Number
Cell Number
iWorQ Systems, P.O. Box 3784, Logan, Utah, 84323
www.iworq.com
iWorQ Service(s) Agreement
APPENDIX A
iWorQ Systems, P.O. Box 3784, Logan, Utah, 84323
www.iworq.com Nor'Lo.,
iWorQ Price Proposal
Aventura Population- 37,119
19200 West Country Club Drive,Aventura, FL Prepared by: Ryan Bundy
3318o
Annual Subscription Fees
Application(s) and Service(s) Package Billin
Price
Public Works Package(Basic) Annual
$15,000
Package includes:
*Work Management
*Sign Management
*Pavement Management
-Track and manage work by location using OpenStreetMap
-Work order scheduling and templates
-Track labor,inventory,parts, and material
-Track work completed and maintenance history
-Track sign location, MUTCD, condition,reflectivity,work orders etc.
-Remaining service life (RSL),next treatment, 5-year budget etc.
-Road layer on OperiStreetMap with color by lookup
-Sign layer displayed on OpenStreetMap
*Available on any computer,tablet, or mobile device using Chrome
browser
•OpenStreetDdap-Ability to track point and line layers
•Quarterly GIS Updates
•Configurable dashboard,fields, and reports
•Premium Data Package-25NM File Upload Size&iooGB Total
Storage
Facilities Management Package Annual
$5,000
Includes:
*Facilities Asset Management
*Work Management
*Internal Facilities Request
Available on any computer,tablet, or mobile device using Chrome
Browser
iWorQ Systems, P.O. Box 3784, Logan, Utah, 84323
www.iworq.com Nor'Lo.,
-Track assets such as HVAC,plumbing,electrical,elevators.
-Work orders for employee cost,inventory,and purchase orders
-Track inventory,parts,material
-Maintenance schedules,murk order scheduling, and templates
-Inventory management
-Configurable dashboard,fields, and reports
Facilities Requests
-Allow Employees the ability to submit work requests through the
Online Portal
-Webform/Link for Employees
Allows Employees the ability to search for previous work requests
Ability to create work orders from work requests
-Configurable dashboard,fields, and reports
-Includes Premium Data(25NM Uploads, iooG]B Total Storage)
Storinwater Package Annual
$3,000
Package includes:
*Work Management
-Track and manage work by location using OpenStreetMap
-Work order scheduling and templates
-Track labor,inventory,parts, and material
-Track work completed and maintenance history
*Capital Asset Management
-Track location,inspections,maintenance, and work orders for MS4
compliance
-Asset layers on OpenStreetMap(Catch basins,Inlets, outfalls, Lines.)
-Additional attribute data for each capital asset is$5oo annually.
-Set maintenance,inspection, and work order schedules
-Manage and reduce illicit discharge
*Available on any computer,tablet, or mobile device using Chrome
browser
*OpenStreetMap-Ability to track point and line layers
*Quarterly GIS Updates
*Configurable dashboard,fields, and reports
*Premium Data Package-25NM File Upload Size&iooG]B Total
Storage
Subscription Fee Total (This amount will be invoiced each year) s9G,44e Annual
$23,000
iWorQ Systems, P.O. Box 3784, Logan, Utah, 84323
www.iworq.com
One-Time Setup, GIS integration, and Data Conversion Fees
Service(s) Full Price Cost Package Billin
Price
Implementation and Setup cost year 1 r , 99 Year One
$14,000
Up to 5 hours of GIS integration and data Included Year One
conversion
Data Conversion -$4 Included Year One
One-Time Setup Total (This amount will be '., a Year One
added year 1) $14,000
Grand Total Due Year 1 ,. 49,ee Year One
$37,000 Total
NOTES AND SERVICE DESCRIPTION
I. Invoice for the(Annual Subscription Fee Total+One-Tune Total)will be sent out 2 weeks
after signature and Effective Date
II. This subscription Fee and Agreement have been provided at the Customer's request and
is valid until August 151h, 2023.
III. Discounts provided are contingent upon agreement signed and returned on or before
August 15th, 2023.
IV. This cost proposal cannot be disclosed or used to compete with other companies.
iWorQ Systems, P.O. Box 3784, Logan, Utah, 84323